Scheduling Coordinator/EMS Staff Logistics
Do you thrive when under pressure, are clear-minded, and are organized? Let’s talk! We want to learn more about you!
Who we are:
We provide emergent and non-emergent ambulance & transport services in the Denver Metro area and communities throughout Colorado. We offer various service levels of care. We are the most trusted medical provider for special events in the Metro-area including services to professional, collegiate, and amateur athletes, and community or private events. Concert venues like Red Rocks, Fiddlers Green, Ball Arena, Paramount, The Ogden to name a few. Established in 2000, we are a local company, privately owned and operated with a mission to serve our community. We take pride in our long-standing, elite reputation with our customers, community, staff and clients. We are "The People the Pros Trust".
The Scheduling Coordinator is at the heart of our fast-paced lifesaving organization, responsible for getting the right people on the right schedule to the right places. This is done by creating and managing schedules for all team members across our four divisions of events, transport, paratransit and 911 service with clear communication to customers, partners and our team so our Paramedics and EMT's focus on delivering best in class care.
Key responsibilities
· Build, coordinate and maintain the shift scheduling across four divisions
· Assign appropriate staff and equipment for each aspect of daily EMS operations.
· Follow up with emails, manage outstanding to dos, and enter data with a high degree of accuracy.
· Build relationships with employees, client contacts and location coordinators of all venues and events.
· Maintain a general knowledge of EMS certifications and scope of certifications.
· Demonstrate a respectful/professional can-do attitude based on honesty and truth toward customers and coworkers, while encouraging teamwork with open communication
· Provide excellent customer service to the team and clients
· Promote the culture, value, and mission of Stadium Medical
The ideal candidate
· Brings their tech-savvy, self-starter attitude with high accuracy of data entry in Microsoft Office products, and other web-based software.
· Quickly learns new tech including our scheduling software and other office technology. Works under pressure and maintains a calm demeanor at all times
· Demonstrates a faster-than-average pace, understanding that this will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently.
· Excels at managing multiple priorities. A well-suited candidate will have the ability to make decisions and take responsibility for them.
· Focuses on relationships with others to foster camaraderie.
· Reacts and adjusts quickly to changing conditions and comes up with practical ideas for dealing with them.
· Builds and maintains the scheduling for resources and team members, managing assigning people and resources, resolving issues that arise all while anticipating the teams and client needs
· Arrives on time, all the time.
Must possess the minimum qualifications:
· High school degree or GED minimum.
· 1+ years of scheduling shifts and coordinating teams in the medical service industry or similar.
Alternatively, 3-5 years of proven success in scheduling and coordinating professionals in hospitality or client services industries.
· Knowledge of EMS certification requirements preferred but not required
Starting pay range (depending upon experience):
Full-time: $18.00 - $25.00 per hour